Terms of Service

Please read our terms and conditions carefully before using our services

Last Updated: December 15, 2025

1. Acceptance of Terms

By accessing and using Zefoy (Zefoyo.com) SMM Panel services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Service Description

Zefoy provides social media marketing (SMM) services including but not limited to followers, likes, views, comments, shares, and other engagement services for various social media platforms including Instagram, TikTok, YouTube, Facebook, Twitter, and others.

3. User Responsibilities

Users are responsible for:

  • Providing accurate account information and URLs
  • Ensuring they have the right to use the accounts they submit
  • Complying with the terms of service of the respective social media platforms
  • Not using our services for illegal or fraudulent purposes
  • Maintaining the confidentiality of their account credentials

4. Payment Terms

All services must be paid for in advance. Payments are processed through secure payment gateways. Refunds are subject to our refund policy and are not guaranteed for completed orders unless there is a service failure on our part.

5. Service Delivery

We strive to deliver services within the estimated timeframes. However, delivery times may vary based on service type, quantity, and platform policies. We are not responsible for delays caused by third-party platforms or account restrictions.

6. Refund Policy

Refunds may be issued in the following circumstances:

  • Service not delivered within the specified timeframe (subject to review)
  • Service failure due to technical issues on our end
  • Duplicate orders (must be reported within 24 hours)

Refunds are not available for:

  • Completed orders
  • Orders cancelled by the user after processing has begun
  • Account bans or restrictions imposed by social media platforms
  • User-provided incorrect information

7. Account Restrictions and Bans

We are not responsible for any account restrictions, bans, or penalties imposed by social media platforms. Users use our services at their own risk and should be aware of the terms of service of the respective platforms.

8. Prohibited Uses

You may not use our services:

  • For any illegal purpose or to solicit others to perform unlawful acts
  • To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances
  • To infringe upon or violate our intellectual property rights or the intellectual property rights of others
  • To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
  • To submit false or misleading information
  • To upload or transmit viruses or any other type of malicious code

9. Intellectual Property

The service and its original content, features, and functionality are and will remain the exclusive property of Zefoy and its licensors. The service is protected by copyright, trademark, and other laws.

10. Limitation of Liability

In no event shall Zefoy, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the service.

11. Indemnification

You agree to defend, indemnify, and hold harmless Zefoy and its licensee and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees).

12. Termination

We may terminate or suspend your account and bar access to the service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.

13. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect.

14. Contact Information

If you have any questions about these Terms of Service, please contact us:

15. Governing Law

These Terms shall be interpreted and governed by the laws of the jurisdiction in which Zefoy operates, without regard to its conflict of law provisions.

16. Severability

If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.

17. Entire Agreement

These Terms constitute the entire agreement between you and Zefoy regarding our service, and supersede and replace any prior agreements we might have between us regarding the service.

Need Help?

If you have any questions or concerns about these Terms of Service, please don't hesitate to contact our support team through our website's ticket system or email us at support@zefoyo.com.